About this Program
A business analyst is the quintessential problem solver. The business analyst's job is to distill problems into their root causes so an organization can find meaningful solutions. These solutions can impact all aspects of the business, including processes, technologies, metrics and people. To be effective, a business analyst must have strong critical thinking, analytical and communication skills, as well as the technical and interpersonal savvy to facilitate change across an organization.
In this two-course specialization program, you’ll learn the day-to-day methodology of the business analyst. We’ll cover the core knowledge areas and vocabulary that business analysts use in their work. Drawing from real-world examples, you’ll define an organizational business problem and gather requirements, then develop and implement solutions. You’ll discover how to craft both technical and general solutions that address business objectives and reduce risk. You’ll complement your industry knowledge with communication strategies that will help you resolve conflicts and build consensus.
▸ Related Article: How to Become a Business Analyst
Designed For
Business, nonprofit and public administration professionals who want to get started or advance in the field of business analysis.
See Requirements
Admission Requirements
To apply, you should have experience working in a role involving business organizational processes, such as budgeting, team management, governance and project management.
Time Commitment
Including time in class, you should expect to spend about six to eight hours each week on coursework.
English Proficiency
If English is not your native language, you should have at least intermediate English skills to enroll. To see if you qualify, make sure you are at the B2 level on the CEFR self-assessment grid. To learn more, see English Language Proficiency Requirements – Noncredit Programs.
International Students
Because this offering is 100% online, no visa is required and international students are welcome to apply. For more information, see Admission Requirements for International Students.
Technology Requirements
- Access to a computer with a recent operating system and web browser
- Administrator privileges on the computer to install software
- High-speed internet connection
- Headset and webcam (recommended)
Earning the Certificate
You earn a certificate of completion by successfully completing all required courses. For more information, see Earning the Certificate.
▸ Explore More: Want to compare our business programs? Find the right business management program for you.
Skills You'll Gain
- Business Analysis Body of Knowledge (BABOK)
- Unified Modeling Language (UML)
- Business Process Modeling Notation (BPMN)
- Analysis documentation
- Solution approach
- Business case analysis
- Root cause analysis
- Data-driven decision-making
- Waterfall and Agile methodologies
- Digital strategy development
- Consulting skills
Get Hands-On Experience
You'll take part in group and individual projects that simulate typical business analysis problems.
Prepare for Certification
This program is an International Institute of Business Analysis (IIBA) Endorsed Education Provider; by completing the program you’ll earn credit toward CBAP and CCBA certifications. (Why get certified?)
Career Stats
23%
Projected growth in U.S. demand for business process skills (2024–26)
20%
Projected growth in U.S. demand for Agile methodology skills (2024–26)
OUR ENROLLMENT COACHES ARE HERE TO HELP
Connect with an enrollment coach to learn more about this offering. Or if you need help finding the right certificate, specialization or course for you, reach out to explore your options.